Cutey Snow leopard bracelet

We are happy to accept returns: The return period is extended to 10 calendar days from the date you receive your order.

• The return must be requested within10 days of the delivery date.
• The item must be in its original, unused, unaltered, and unwashed condition.
• The item must be returned with tags and packaging in their original condition.
• Please note: Final sale items are not eligible for return.

Apparel: All original tags must still be attached to the garment(s). Please avoid getting deodorant, makeup, or perfume on the item, and be mindful of jewelry that could catch or tear the fabric.

Damaged/Defective Items: If you believe the item is defective or damaged, please contact our official email so that we can assist in resolving the issue.

BABAMA reserves the right to reject any returns that do not comply with the above return policy. Items that do not meet the conditions will be sent back to the original shipping address. To avoid this, please contact our official email to assist you with the return process, providing your order number, the item(s) to be returned, and the reason for the return. You may also be required to provide photo confirmation.

Return Process

To initiate a return, you can contact our official email for assistance. BABAMA adheres to a strict paperless policy to reduce waste, so shipments do not include a return slip in the package.

Guest Orders: If you placed your order as a guest, you must create a BABAMA account to request and manage returns yourself. If you prefer, you can contact our official email for help with the return process.

International Returns
International customers are required to bear the return shipping, packaging, and customs fees on their own, and coordinate with local postal agencies for return matters.

Please follow these steps to request a return authorization:

Step 1 – Log in to your BABAMA account and access your ‘Order History.’

Step 2 – Request a return authorization (RA) by emailing RAE@babama.com.cn 

Step 3 – Return instructions will be sent to the email address associated with the order.

Step 4 – Follow the instructions and coordinate the return with your local postal service.

Please use your country/region’s local shipping carrier for international returns and ensure standard shipping. For added security, please insure all packages and use a tracking number.